At the beginning of each semester, hordes of students rush to the package center to pick up textbooks, clothes, care packages and fake IDs. What should take only a few moments can turn into a 45 minute endeavor.
In response to this stampede, the package center in Lerner Hall set up student package kiosks in the Lerner Hall lobby early September. In theory, these kiosks allow you to swipe your ID downstairs so that someone upstairs can retrieve your package while you’re on your way up.
Unfortunately, these kiosks tackle the wrong problem. The real problem is the capacity of the system—the package center cannot handle many students picking up packages at the same time.
