Professional Communication Skills

Evan Tsun
Hammer Health Science Building - 701 West 168th Street - Room LL-110
Wednesday, July 9, 2014 - 09:00 to 12:00
Description

This course is designed to help build professional communication skills to manage interactions with internal and external customers. It will also enable you to apply communication and emotional intelligence skills to identify and anticipate difficult situations and to be proactive in handling them before they arise.Learning Objectives:

To develop professional communication skills to manage interactions with internal and external customers
To enhance verbal and non-verbal communication and l...