Culture of Service

Evan Tsun
Hammer Health Science Building - 701 West 168th Street - Room LL-210
Tuesday, July 1, 2014 - 09:00 to 11:00
Description

Patient centered care focuses our attention on increased patient loyalty, maintaining current patients, growing practices and increased volume that leads to increased revenue. Participants will gain an understanding of the importance of a service of culture and the impact of individual performance to reinforce it and awareness of our expectations for service.

Learning Objectives:

To clarify the meaning and importance of patient-centered care
To review patient satisfaction data and areas ...