Press Ganey Reporting

Evan Tsun
Hammer Health Science Building - 701 West 168th Street - Room LL-204
Thursday, June 26, 2014 - 10:00 to 12:00
Description

This course is intended for managers and will provide an overview of patient satisfaction reporting, including a tutorial on generating reports through Press Ganey Online.Learning Objectives:

Review the patient satisfaction survey tool and scoring methodology
Educate Managers and Administrators about the patient satisfaction data and comment reports available in PGO
Ensure that Managers and Administrators have access to the Press Ganey Online database  
Practice creating and saving...